Terms of Service

Effective Date: 09-05-2025

Welcome to EUNA Workforce Care. These Terms of Service ("Terms") govern your access to and use of our services, including our website, platform, mobile applications, and any related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

→ About EUNA

EUNA Workforce Care provides professional emotional support and wellbeing services designed to help individuals navigate everyday stress, challenges, and emotional strain. Our team includes qualified psychologists and experienced professionals dedicated to fostering a supportive workplace environment.

→ Eligibility

You must be at least 18 years to use our Services. By using the Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement.

→ User Responsibilities

You agree to use the Services in accordance with all applicable laws and regulations. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

→ DISCLAIMER: Limitations of Service & Crisis Situations

EUNA WORKFORCE CARE STATES THAT IT DOES NOT OFFER OR PROVIDE ANY CLINICAL OR PSYCHIATRIC CARE, MEDICATION PRESCRIPTIONS, OR MEDICAL DIAGNOSES, AND THAT THE SERVICE PROVIDER ONLY OFFERS AND PROVIDES PSYCHOLOGICAL CARE, WHICH EXCLUDES MEDICATION PRESCRIPTION AND/OR MEDICAL DIAGNOSIS PROVISION. THE PLATFORM AND/OR SERVICES ARE NOT DESIGNED TO ADDRESS MENTAL HEALTH EMERGENCIES OR CONCERNS/CONDITIONS REQUIRING IMMEDIATE AND/OR CLINICAL PROFESSIONAL CARE OR TREATMENT, INCLUDING SITUATIONS WHERE YOU PERCEIVE ANY IMMEDIATE OR POTENTIAL THREAT TO YOUR SAFETY OR OTHERS' SAFETY OR LIFE, OR WHERE YOU EXPERIENCE SUICIDAL THOUGHTS OR TENDENCIES.

IF YOU OR SOMEONE YOU KNOW IS EXPERIENCING A LIFE-THREATENING SITUATION OR NEEDS URGENT MENTAL HEALTH SUPPORT, PLEASE CONTACT YOUR LOCAL EMERGENCY SERVICES OR A 24/7 CRISIS HELPLINE.

Note: If you require clinical or psychiatric care/treatment, please contact resources available through your Sponsor and/or local government authorities.

The Company makes no warranties, whether express or implied, relating to any definitive outcome/result or remediation/cure for any matters/ailments in connection with which the Services are availed

→ Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you consent to our data practices as described in the Privacy Policy.

→ Intellectual Property

All content and materials available through the Services, including but not limited to text, graphics, logos, and software, are the property of EUNA Workforce Care and Emosphere Mental Wellness LLP or its licensors and are protected by applicable intellectual property laws.

→ Termination

We reserve the right to suspend or terminate your access to the Services at our discretion, without notice, if we believe you have violated these Terms or engaged in conduct that is harmful to other users or EUNA Workforce Care.

→ Limitation of Liability

To the maximum extent permitted by law, EUNA Workforce Care shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Services.

→ Governing Law

These Terms shall be governed by and construed in accordance with the laws of New Delhi, India, without regard to its conflict of law principles.

→ Changes to Terms

We may update these Terms from time to time. Any changes will be effective upon posting the revised Terms in our website. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

→ Contact Us

If you have any questions or concerns about these Terms, please contact us at wegotyou@euna.in